Building a Successful Project Team

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There are many roles in a construction project, and every professional works a little differently. Interviewing and establishing your project team in advance is a key component to the success of your project. Let’s examine key roles and responsibilities, and I’ll offer tips for success based on years of experience in the industry.

ROLES:

Architect – This professional will walk through your high-level vision and functionality goals, and develop plans guided by the details of your site and budget. Some architects will select specific materials and fixtures, others provide the fundamental framework and rely on an interior designer to identify the specifics. Many architects, designers, and builders get involved together early and work hand in hand through the process. 

Builder – It is this professional’s job to execute the plan. Builders have different models: the 2 most common being “fixed cost” and “cost plus”. It is their job to pull together the tradesmen and the schedule, usually to purchase all materials, and to oversee the quality of workmanship. There are many moving parts; think of them like the conductor of an orchestra.

Interior Designer – There are designers with varying sweet spots of expertise ranging from building materials to furniture, but a “full-service design firm” will work with you to select all of the specific materials for your home not selected by the architect. This can include everything from the type of masonry on the exterior and the fireplace box, to the plumbing, light fixtures and interior surfaces, and the final furniture and accessories (if you have worked with us at Laura Burton Interiors for example, we are a full-service design firm).

Tradesmen, Specialists, and Vendors – This support network is usually pulled together and orchestrated by your builder. It includes sub-contractors such as electricians and plumbers, vendors such as appliance and flooring salesmen, and specialists such as pool contractors and landscape companies. Select a builder you trust and default to his network for the best result.

TIPS FROM EXPERIENCE:

Tip #1: Establishing trust is key. I’ve found that clients who trust the experts reduce stress during the process and have the best chance of a successful outcome. Regardless of which team member you identify first, most experienced professionals have good working relationships with other industry partners and will recommend team members with whom they’ve worked successfully.

Tip #2: Get references and familiarize yourself with their work. What do former clients say were the successes and challenges of their project? Does the outcome of the professional’s work resonate with you? Have you seen projects of theirs you especially like and can reference?

Tip #3: Respect their established processes. Things will go smoother if you allow your team to work in the way they work best. Most likely they have honed their processes through years of experience. Occasionally, clients will request that professionals modify their methods to suit how the client wants to work (for example: ‘my cousin Ted has a flooring company and I want to make that purchase directly’). My observation is that without fail, exceptions and special requests disrupt the process and cause delays. If you hired a professional you trust, let them take the reins. If you have special requests that are important to you, that’s okay, but understand they will likely impact the schedule or the cost. 

Tip #4: Know who IS and who is NOT on your project team (hint: most likely your friends and family are NOT). Please know that I am not trying to diss your friends and family. Chances are they are smart and have good taste. The bottom line, however, is that they have not been involved with you through the process, nor have they participated in all of the conversations. They are not working with the same information as your project team and therefore will not have a completely thorough understanding of why certain decisions have been made. For example: I was once helping a family member with a project remotely, and in his friend-circle was a realtor with experience and opinions. He and I would talk for hours, land on a decision, and then conversations with that friend prompted uncertainty and indecision. Regardless of whether she was good at her job, she was not part of our process & didn’t have a thorough understanding of why we landed on our decisions. It was a counter-productive cycle which resulted in an exhausted team and project delays.

Tip #5: Understand YOUR role in the process. This is your home, and while you should let the experienced professionals drive the process, your ultimate satisfaction is everyone’s goal. There are many decisions to be made when building or remodeling. Some homeowners want to touch every decision; others find it overwhelming. Tell your team what kind of involvement you desire. Occasionally I’ve had clients say things like: “I want my home to feel like this specific project of yours. I’ll default to you for the details.” That reference is really helpful. A key aspect of your role is decision timing. Because they want you to be happy, each professional will rely on you for feedback and decisions, some of which they can’t move forward without. Start early with developing your vision and stay ahead of the process to keep things moving smoothly. Once in construction, answer questions promptly. If the builder & designer don’t have decisions from you, progress can’t be made. At that point the schedule is in your hands. Another aspect of your role is the budget. If you referenced a project on a professional’s website and want something similar, expect to pay a similar price. The expression “caviar on a beer budget” comes to mind. Clients frequently get sticker shock, but understand that you’ll be making compromises on quality or the aesthetic if the budget becomes the decision driver. Things cost what they cost, and beautiful things usually cost more. It’s an unfortunate fact that I wish myself weren’t true, but sadly, it is.

Building or remodeling can be an exciting adventure with fabulous results. That’s what we all hope for with every project. Follow these tips to have the best chance for a smooth experience and a successful end result.

Our Favorite Colors

Recently we celebrated a milestone on Instagram by offering insight into our favorite LBI paint colors. For every project we curate a specific color palette, but these are the tried and true colors that have succeeded for us time after time. If you like the vibe of our interiors, you’ll be happy to have insight into these ‘go-to’ colors.

Here are the color categories, along with descriptions, examples, and a few cautions mixed in.

Clean Whites: Sherwin Williams Pure White, Benjamin Moore Decorator’s White, Benjamin Moore Simply White.

These whites are white in its purist form. They don’t have yellow or gray undertones, so they read crisp and clean. When selecting whites, pay attention to countertops, sinks, and other ‘white’ materials in the space that could become yellow in comparison.

Benjamin Moore Simply White sets the foundation for walls, trim, and ceilings in this home, so that the client’s art collection can take center stage (artwork by Mallory Page, photo by An Indoor Lady)

Soft Warm Whites: Sherwin Williams Greek Villa, Benjamin Moore White Dove, Benjamin Moore Intense White

These whites are less “crisp” and more “soft”. They lean warm and can work well with palettes that include organic natural materials.

The sheetrock walls in this home are painted Benjamin Moore Intense White. It works well with the smooth Lueders Limestone walls and the travertine floors. (Photo by An Indoor Lady)

Cool Whites with Gray undertones: Sherwin Williams Drift of Mist, Sherwin Williams Pearly White

These colors are essentially the opposite of “warm white”. With too much warmth next to gray tones, a warm white would look yellow and dingy, so these whites offer that balance of soft but cool.

Since the white in this exterior scheme was side by side with gray siding, we used Sherwin Williams Drift of Mist to keep it soft yet fresh, avoiding the risk of a yellow tint. (Photo by Chase Daniel)

Soft Neutral Gray: Sherwin Williams Skyline Steel, Sherwin Williams Worldly Gray, Sherwin Williams Repose Gray

For spaces where the vibe is neutral but not white , these colors offer a nice balance. The trends in design have gone gray in recent years, but at LBI we are intentionally rooted in timeless design, so when going gray we lean toward warmth and tones that work well with organic textures.

This Repose Gray living room has leather and brass, a gold-toned rug, and fabulous views of the outdoors. Fun fact - the sculpture in the corner is a Remington. Pretty cool! (Photo by David Duncan Livingston)

Charcoal Gray: Sherwin Williams Grizzle Gray, Sherwin Williams Rock Bottom, Benjamin Moore Kendall Charcoal

We love creating a masculine interior with layers of texture and deep moody colors. Charcoal Gray looks great on cabinets and walls, and feels a little less intense than off-black or black.

These Sherwin Williams Rock Bottom walls create a nice richness with the custom walnut bed and nightstands. (photography via my iPhone. Can you tell?)

Off Black: Sherwin Williams Iron Ore, Benjamin Moore Iron Mountain, Benjamin Moore Dragon’s Breath

Sometimes we need a black that doesn’t feel as harsh as black. That’s when we opt for OFF black. Pay attention to the undertones, they can sometimes lean blue-gray or green-gray. That might be okay, but be careful what you put them next to.

This powder room has a Sherwin Williams Iron Ore cabinet, walls, ceilings, and trim. We wanted it to feel rich and moody. Something cool about this Powder - it was the first install of our very own Finery Hardware! It holds a special place in our hearts. (Photo by An Indoor Lady)

True Black: Sherwin Williams Tricorn, Sherwin Williams Black Magic, Sherwin Williams Inkwell

Sometimes there is just no substitute for Black. You need that contrast and pop. These colors are great for that.

The Sherwin Williams Black Magic fascia in this photo does a nice job accentuating the charcoal gray roof and tying it back to the black steel windows and doors.

Deep Blues & Greens: Sherwin Williams Gale Force, Sherwin Williams Naval, Sherwin Williams Cast Iron, Sherwin Williams Jasper, Benjamin Moore Polo

We love these colors for cabinets and molding when a touch of color feels right. These are deeper, masculine blues and greens, so they wouldn’t be described as “colorful”, but they add interest.

This Benjamin Moore Polo is the perfect cabinet accent in a rich and textural powder. The navy is classic, but the application is contemporary. One of our favorites! (Photo by An Indoor Lady)

We hope you’ll enjoy playing with these! For most conditions you’ll want to review samples, because color involves a relationship with other materials in the scheme (stone, brick, tile, etc.) as well as with the lighting, but hopefully this gives you a good place to start!